A concise introductory manual for reviewers.

Are you a newcomer to the Customer Review for Businesses CRB platform or interested in understanding the platform better? This guide is designed to help you explore the process of reading and writing reviews.

What is Customers Reviews Businesses?

CRB serves as a digital platform for consumer reviews in Africa, allowing individuals to access authentic and unedited feedback regarding various businesses operating in their African State.

This resource enables users to make informed decisions based on the experiences of others with products or services they are considering. 

Our vision is to collect customers reviews from each African State with every State having a separate platform:

Our perspective is that interaction must be mutual. Therefore, we promote the idea that businesses should not only listen to feedback but also actively respond to it, using the insights gained to make improvements and advance their overall effectiveness.

Get started 

To begin your journey, the initial step is to establish your profile.

The available options for signing up include using your:

  • Google account
  • Email address

Why do I need a profile?

The establishment of a profile is crucial for fostering trust and transparency within our community. We aim to ensure that each review is associated with an authentic individual who has genuinely engaged in a purchasing or service experience. This connection not only enhances the credibility of the reviews but also reinforces the integrity of our platform

How do I update the information in my profile?

You can customize your profile and maintain your account in My Settings.

Go to CRB homepage, Select the platform according to your country, hover over your name in the upper right, then select My Settings from the menu.

From here, you can:

  • Update your settings, including your profile picture, name, location, and language.
  • you can add a business to the platform
  • you can see all your reviews and votes
  • Link your account to your social media profiles.
  • Delete your account.
  • View and download your account data.

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